Warranty

Warranty

EXTREME CUSTOM TRAILERS ® LIMITED WARRANTY

I. DEFINITIONS

“PART” shall mean a part or component on the TRAILER that is manufactured by SELLER.

“PURCHASER” shall mean the Original Purchaser of the TRAILER, as identified in the Warranty Registration form.

“SELLER” shall mean Extreme Custom Trailers ® A subsidiary of Lippert Components Inc.

“TRAILER” shall mean the boat trailer identified in the Warranty Registration form.

“WARRANTY REGISTRATION FORM” shall mean the registration form provided by Seller to Purchaser, upon delivery of the Trailer.

II. PURCHASER’S OBLIGATIONS

PURCHASER represents that he/she is readily familiar with the proper use and maintenance of the TRAILER and has read the User Guidelines attached to this Limited Warranty.

PURCHASER shall fill out the WARRANTY REGISTRATION FORM and mail it to SELLER with in ten (10) days of seller’s delivery of the TRAILER for this Warranty to be valid.

SELLER has a policy of continuous product improvement, and is continually changing and improving its products. Accordingly, SELLER reserves the right to change and/or improve the design of its products without assuming any obligation to modify any product previously manufactured.

III. WHAT THIS AGREEMENT COVERS

For a period of three (3) years from the date of SELLER’S delivery of the TRAILER, SELLER agrees to replace or repair at SELLER’S option any PART that fails to function in normal service. SELLER reserves the right to designate its responsibility and its decision shall be final. No other express warranty is given and no affirmation of SELLER, by words or action, will constitute a warranty. SELLER neither assumes liability nor authorizes any person to assume for it any liability in connection with SELLER.

This Warranty is limited to defective parts replacement only. In case where SELLER deems a PART to be defective, SELLER will replace or repair the PART. PURCHASER agrees to pay all applicable shipping charges involved in the mailing of defective item (s) for replacement of repair. A third party with out the written consent of SELLER shall not make any repairs.

The manufacturers of accessories and/or component items shall have sole authority to determine warranty limitations as related to their products. This includes, but shall not be limited to: axles, springs, brakes, actuators, hitches, lights, jacks, winches, tires and wheels. SELLER does not represent any interest of the aforementioned manufactures.

IV. WHAT THIS AGREEMENT DOES NOT COVER

SELLER will not pay anything under this Warranty that is related to:

  1. Normal maintenance of the TRAILER;
  2. Parts or service provided by any third party;
  3. Rust damage.
  4. Carpet wear and tear.
  5. Wood rot or water damage to wood.

This Warranty does not apply to damage caused by and/or related to, without limitation:

  1. Any owner other that the original PURCHASER:
  2. Any TRAILER, which has been subjected to misuse, alteration, lack of maintenance, accident, negligence and /or road hazards:
  3. Collision, fire theft, freezing, vandalism, riot war or act of war, explosion, lightning, earthquake, windstorm, hail or water, and or/damage from water exposure and/or damage from pollution:
  4. Any alteration, addition to, or any other change to the TRAILER:
  5. Any paint chipping and/or paint fading;
  6. Any and all components, parts and/or accessories not manufactured by SELLER.

V. NOTICE TO SELLER

PURCHASER must properly maintain the TRAILER, and report any damage or defect which may be covered by this Limited Warranty to SELLER within (10) days of the date the TRAILER incurs such damage. In the event the TRAILER incurs damage, PURCHASER must immediately discontinue use of the TRAILER.

VI. LIMITATION OF LIABILITY

SELLER’S limitation of liability shall not, in any event, exceed the actual cash value of the TRAILER.

USER GUIDELINES

1. AXLES
You should inspect your Bearing Protectors for grease before each trip. If the blue ring is flush with the chrome Piece, then grease its needed. We recommend Sta-Lube Boat trailer grease. Re-packing of bearing grease is recommended every 2,000 – 3,000 miles. Some axle manufactures advise that with the use of Bearing Protectors, one never needs to re-pack, however: our philosophy is better to be safe than sorry. We have seen on several occasions where boat owners neglected to check the grease in the hubs or failed to notice leakage of seals from the rear of the hubs. Re-packing ensures your trailer is at its optimal best. If you are good with your hands, the job can be done in a few hours. We stock the parts you may need. If you are uncomfortable with the process, we can handle the job for a small fee. Do not overload your boat and trailer with gear. Overloading will bend your axles and cause tire wear that leads to tire failure.

2. BRAKES
On your trailer, disc brakes are self-adjusting; drum brakes should be adjusted after the first 300 miles and every 1,500 miles thereafter.

3. ACTUATORS
Always check your brake fluid level before towing; refer to our actuator owner’s manual for fluid levels and more detailed instructions. For customers with trailers using U.F.P actuators, every time you hitch your vehicle to the trailer, make sure the pushrod release bracket on the bottom of the hitch is pressed. This ensures the actuator piston is not continuously putting pressure on the lines forcing the brake pads/shoes to apply. The resulting action of constant pressure will cause the brakes to lock-up. Refer to the actuator manual page 9-10 for further information. Disc brake actuators use a solenoid that allows you to back up your trailer with out surging the brakes. You received a brake lockout key if your trailer has a U.F.P actuator, keep this handy when towing. If you have an electrical problem or solenoid failure you will need this lockout device. Demco actuators do not have a brake lockout device, if necessary you can use a small piece of 2x4 wood wedged between the latch on your hitch and the female end of the tongue to prevent the brakes from surging. Drum brake systems do not use the back-up solenoid, if necessary the same brake lockout devices can be used: Caution: Never tow trailer with brake lockout device in place, you will have no brakes. Read the manual supplied to you for maintenance for the actuator.

4. JACKS
When cranking a jack, always hold the caster to prevent it from swiveling. DO NOT OVER –CRANK JACK! When extending jack, if the turning of the handle becomes difficult, STOP! Overextending the jack not only makes the trailer unstable but also will break the gears. The jack manufacturer does not warranty such breakage. Jacks must be cleaned and greased on a regular basis. Follow the steps for maintenance that is supplied to you in the warranty packet. On rotating jacks always make sure the release pin is secured in the hole.

5. TIRES
Always check tire pressure before a trip; keep inflated to recommended pressure on tire. Towing with pressure of more or less than recommended pressure could cause significant damage to tire. Our tire manufacturer states that if your tire is 10% below the proper inflation it loses 20% of its weight capacity. In extreme conditions such as towing on hot desert roads it may lose up to 50% of its load carrying capacity that could result in tire failure. Avoid hitting curbs, as this will weaken the integrity of your tire in that area. Avoid towing on dirt or gravel roads, doing so will weaken the tires. These tires are designed for paved roads if you plan to store a trailer for a long period, or park your trailer outside, then you must cover your tires from the harmful rays of the sun. It is also an excellent idea to have a spare tire even if you have a tandem trailer. In most cases, we can retrofit a tire rack underneath your trailer so as not to detract from the beauty of your boat. Give us a call if you are interested. After the first 200 miles, lug nuts on the wheel will loosen. Re-torque the lug nuts to 90 lbs. For aluminum wheels the lug nuts must be re-torque after 75 miles. Remember: lug nuts are your responsibility.

6. CHROME
Chrome is not resistant to rust. Waxing will allow the chrome to hold its shine and protect it from moisture. Spray or wipe a liberal amount of oil on the come actuator, especially if your plan to store the trailer outside and especially if you live near the salt air. Make sure the stamped letters get plenty of oil. It offers a great barrier to moisture. Do not use glass cleaner on chrome for it will cause it to rust. If your trailer has chrome wheels you need to keep a coat of wax on them also. Clean the chrome with good chrome cleaner.

7. TOWING
The trailer must be level for towing. Adjust the ball height accordingly. Allow slack to the breakaway cable for the actuator, if too tight the brakes could be activated when turning. Once pulled, this locks the brakes allowing the trailer to stop on its own. Inspect the breakaway cable for frays. Follow the instructions in the manual for hooking of trailer to vehicle. Before towing, you must push the pushrod release bracket underneath the actuator. This will disengage the brakes in case it has been accidentally actuated. If your trailer is equipped with removable guideposts that extend beyond 102” wide you must remove them before towing.

Obey all speed laws when towing.

8. TRAILER WEIGHT CAPACITY
Do not overload your boat and trailer. Your trailer has a Gross Vehicle Weight Rating (GVWR) that tells you how much weight your trailer can tow including the boat. This number can be found on the I.D. sticker at the front of your trailer. Your trailer is designed to carry the weight of your boat only; overloading your boat with personal gear will cause axle and tire wear problems. If your boat is equipped with a water ballast system you must drain all water from the system before towing.

9. LAUNCHING
Immerse trailer to the point that the boat can float. It is very critical for the boat to float off the trailer on step-bottom so as not to damage bunks and their supports.

10. LOADING
When loading a boat, to ensure the boat does not land on the fenders, the fenders should be partially exposed from the surface of the water. Immerse all bunks. A wet surface allows the boat to slide on smoothly without the “rug burn” effect. Check the locking nuts of all bunks after your first trip and re-tighten where needed. A lot of boat owners like to drive their boats on, though acceptable, it is not recommended. We have seen on several occasions where customers are not lined up correctly on the bunks, thus missing the bow stop, causing severe gel-coat damage to their boat.

For the drive on technique to work, the bottom of the boat must be in contact with all bunks for guidance. We recommend driving the boat ¾ on, and winching the boat the remaining way to the bow stop. Granted it is not as dramatic as driving fully on, but it is the safest way to protect your expensive investment.

If you have a step bottom boat it is critical for the boat to float on and off the trailer so as not to damage the bunks of your boat.

Always hook the winch strap to the boat prior to pulling the trailer out of the water. Always use tie down straps in the rear to keep the boat from sliding. When pulling the trailer out of the water, make sure the boat is sitting on the bunks. Pull up slowly while using spotter to guide the boat between the fenders.

Never stand, sit or ride on the trailer or boat when launching, loading or towing. Serious injury or death could occur.

11. CUSTOMER RESPONSIBILITIES WHEN TOWING

  1. Tire Pressure Correct
  2. Torque Lug Nuts
  3. Bearings Greased
  4. Brake Fluid Level Correct
  5. Lights Working Properly
  6. Coupler Attached to Ball with Safety Pin in Place
  7. Brakes Released
  8. Boat Tied Down to Trailer
  9. All Nuts and Bolts Tight



2nd YEAR REPLACEMENT WARRANTY

If a defect in workmanship and materials is found in any Radial Trail, Ultra Sport Radial, Ultra CRT, USA Trail, and Sport Trail tire within the second year from date of purchase, Carlisle will replace with a comparable new tire if the tire is not worn beyond 3/32” of usable tread.

  1. Costs of mounting and balancing are not included.
  2. 2nd year replacement applies to new first quality tires only. Blemished, retreaded and repaired tires are specifically excluded.

EXCLUSIONS*

  1. The warranty is void if the tire is lost and/or not provided for inspection.
  2. The warranty is void if the tire fails due to damage from improper inflation pressures, exceeding the maximum speed limit, or overloading the tire beyond the maximum load capacity stated on the sidewall.
  3. The warranty does not cover incidental or consequential damages, including, but not limited to, lost time, inconvenience, loss of vehicle use, cost of towing and transportation, related property damage or consequential damage of any type or nature.
  4. The Warranty does not cover balancing charges after the first year.
  5. The warranty is void if a covered tire is worn past last 3/32nds of tread depth at any point on the tread contact surface.
  6. The warranty does not apply to the following:
    1. Repaired tires
    2. Tires used in racing and competition
    3. Tires subjected to overloading, under-inflation, improper mounting, and fitment to incurred rim, purposeful abuse or chemical contamination.
    4. Tires that have been patched plugged or repaired or into which liquid balancers or sealants have been introduced.
    5. Cosmetic irregularities
  7. Carlisle makes no expressed claims of expected tire wear. Variables that affect tire wear are driving conditions, load and tire inflation pressure. To obtain warranty adjustments or warranty information contact your Carlisle dealer or call Carlisle s ’Product Service Department at 1-800-260-7959 or fax to 1-800-352-0075. Claims must be made within 30 days of discovery or irregularity. Carlisle reserves the right to inspect all products before making any adjustments.

THERE ARE NO WARRANTIES EITHER EXPRESSED OR IMPLIED, INCLUDING THE IMPUIED WARRANTIES OF MERCHANTABILITRY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. CARLISLE SHALL NOT

BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. NO REPRESENTATIVE OF CARLISLE TIRE & WHEEL COMPANY HAS AUTHORITY TO MAKE ANY REPRESENTATIONS OR PROMISES EXCEPT STATED HEREIN.

Some states do not permit limitations on the period of time an implied warranty lasts and do not permit the exclusion or limitation of incidental or consequential damages, therefore, the above limitations or exclusions may not apply. This warranty provides specific legal rights. Other rights may vary from state/province.

NOTE: All specifications subject to change without notice.

Contact Us

Have a question or can’t find what you’re looking for? Give us a call or send us an email. We’re here to help if you need us.

Extreme Custom Trailers™
A Division of Lippert
168 South Spruce Ave
Rialto, CA 92376
Tel: 909-546-4129
Fax: 951-848-9041
extreme-info@lci1.com